Australian
Revenue Management Association I APAC-
Melissa
Kalan is the founding director of the ARMA, providing training and revenue
management education solutions to the accommodation industry and educational
institutions.
Melissa
implemented best-practice techniques at various Ritz-Carlton properties in the Asia
Pacific region and wrote the first nationally accredited short course in
revenue management fundamentals.
ARMA
recognises that many operators feel overwhelmed trying to grow the profit margins
for their business and provides step by step supported training.
ARMA’s
THINK CHANGE GROW ® Course in Yield Management Foundations is industry
recognised as the level 1 certification in revenue management, up-skilling
operators globally.
With a passion
for revenue management in the accommodation space Melissa and the ARMA team are
creating a fast growing global network of revenue management focused
organisations, and an expanding alumni of trained professionals.
Australian Revenue Management Association
I APAC