21 - 24 January, 2019
Grand Copthorne Waterfront Hotel, Singapore
Grand Copthorne Waterfront Hotel, Singapore
Sylwia Kulesza
Senior Executive Director, Digital Engagement & Cross-Channel Sales, Group Digit
Standard Chartered
Check out the incredible speaker line-up to see who will be joining Sylwia.
Download The Latest AgendaConference Day Two - 23 January Wednesday
Wednesday, January 23rd, 2019
1:30 PM Integrating Digital and Human Assisted Channels to Complement the Branch Experience
- The importance of omnichannel and how it elevates branch interactions
- Creating synergies between all touch points: Digital, human assisted and hybrid
- Orchestrating services and interactions across platforms – seamlessly, consistently and in the right context