21 - 24 January, 2019
Grand Copthorne Waterfront Hotel, Singapore
Grand Copthorne Waterfront Hotel, Singapore
Vivek Nair
Digital Transformation Lead - Asia Pacific & EMEA Retail Branch Network
Citi
Check out the incredible speaker line-up to see who will be joining Vivek.
Download The Latest AgendaConference Day One - 22 January Tuesday
Tuesday, January 22nd, 2019
3:15 PM Enhancing Branch Operating Efficiencies through Standardisation, Simplification and Automation
- Connecting the dots from operational excellence to outstanding customer experience
- Redesigning processes and operations with a customer-centric lens
- Deploying digital self-service and automation tools to fast-track transformation