The #1 CX Event You Must Attend
Experience the Most Senior Gathering Across The 
Entire Customer Experience Ecosystem

August 13-14, 2025 |Marvel Stadium, Melbourne
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The world's most influential event for CX, Marketing & Digital Professionals

Welcome to The Customer Show — the only event uniting the entire customer experience ecosystem!

This is where innovation meets collaboration at an unparalleled scale. In a world of rapid change, coming together is more critical than ever. Dive into groundbreaking insights, forge key connections, and collectively navigate the future of customer experience.

Join industry leaders, change-makers and innovators on Aug 13-14, 2025, at The Customer Show 

Bringing the Most Senior & Influential Voices to the Stage
Headline Speakers

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BIG THANK YOU!
2024 Advisory Board
       

CHECK OUT FULL SPEAKER LINE-UP

New Series Alert! Advisory Board Interviews with Alex Genov


In this video interview, Alex Genov is joined by Robert Lopez to discuss:

  • CX's data-driven future
  • The need for a strong, zero- and first-party data strategy
  • Personalisation
  • Emerging technologies that will help improve CX efficiency

Here's what our attendees had to say:

Shirley Vella

Executive Director Human Resources

SPV Consulting

Attending The Customer Show has provided valuable insights and knowledge on the latest trends, techniques, and best practices in customer service and experience. It's a chance to connect with other professionals in the industry, share ideas, and learn from one another. Overall, The Customer Show was a fantastic event which I gained new insights and knowledge, and build valuable connections with other professionals.

Taimoor Khan

Head of CX

Madpaws

As a senior leader I am skeptical of the time I spend at conferences, The Customer Show by far gave me the best ROI on my time spent there.

Yvette Mihelic

Director Customer Experience

John Holland

Attending The Customer Show provided CX professionals the opportunity to engage, learn and explore current and future CX advancements across industry and sector. It was informative, insightful and fun. Being able to 'choose your own adventure' across the different content streams, while speaking with potential partners provided an opportunity to ensure my experience was personalised and contextualised to my needs.

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A TRUSTED BRAND

87% of exhibitors who partnered with us in 2023 said The Customer Show met or exceeded their expectations! Demonstrate knowledge and elevate your brand today!

MEET NEW PROSPECTS

43% of exhibitors who attended The Customer Show in 2022 were able to meet new prospects that were not yet in their pipeline and set up 1:1 meetings post event

THE RIGHT PROFILE OF VISITORS

Cut through the noise and meet the people who will spearhead your business. 83% of visitors who attend The Customer Show make or influence purchasing decisions.

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NEWLY RELEASED:
FUTURE TRENDS WHITEPAPER

With rapid advancements in technology and shifting customer behaviour, an increasingly challenging environment for CX professionals has been created.
Gain insights on:

  • Personalisation at Scale: A glimpse into the future
  • Looking Beyond the Numbers: Understanding your customers as humans
  • The Future of Generative AI in CX: Navigating the hype and opportunity

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A Look Back at Our Best Moments

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In Partnership With :

IQPC Corporate

QUESTIONS?

Email: enquire@iqpc.com.au

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