It should go without saying, customer experience leaders are set on developing customer-centric organisations.
By interviewing senior leaders in Customer Experience, Digital and Marketing, we compiled the 2022 CX Insights Pulse Report to look at the status of the CX industry today, and their investment priorities.
Download the report and gain insights into the top CX priorities of 2022, new challenges shaping CX departments today and where CX leaders are prioritising their investments.
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