2025 was quite the show! 2025 - We're back and better than ever!

CX is no longer just a buzzword - it’s front and centre for businesses looking to grow, get ahead of the competition and make a real impact on the bottom line. As more and more businesses in Australia are putting CX at the heart of their strategy, The Customer Show 2025 is the must-attend event where the game-changers will come together to shape the future of CX.

Mark your calendar for August 13 & 14, 2025, at Marvel Stadium, Melbourne - it’s the event you won’t want to miss.

Why The Customer Show EXEC FORUM 2025 is different:

Less Vendors, More Time With Real Buyers: This year, we’re limiting ourselves to only 25 booths, making it more exclusive and impactful for the brands that join us. Fewer exhibitors mean more quality time with senior CX executives and decision-makers from Australia’s leading companies.

A Pure CX Focus: No distractions. The event is dedicated entirely to CX, with a carefully curated agenda focused on high-level conversations that matter most for business growth.

More Interactivity & Meaningful EXPERIENCES: Experience is the foundation for meaningful relationships, so we’re doubling up on networking activities, interactive sessions and experiential activations to drive impact for you and the attendees.

Exclusive Opportunity: With leading companies already on board, including Intercom, Inspiro, Zoom, Zoho, NICE, Unified Incentives and Kintell - you can’t afford to miss out. Position your brand alongside these key names, engage with influential CX decision-makers and gain a competitive edge in the evolving CX space.