The #1 CX Forum in Australia
Experience the Most Valuable Gathering Across The 
Entire Customer Experience Ecosystem

August 13 - 14, 2025 | Marvel Stadium, VIC


DEVELOPING A TRUE CUSTOMER-CENTRIC CULTURE THROUGH EFFECTIVE EMPLOYEE EXPERIENCE INITIATIVES THAT ALIGNS HR & CX


Over 10 industry experts, including:

  • RICHARD HOWELL Head of Transformation T&C, ANZ
  • RYAN MCGRORY, Head of Employee Experience, Youi Insurance
  • LUCAS FINCH Head of Wellbeing, Xero


VIEW PROGRAM HERE 


WHO SHOULD ATTEND? 

  • Employee Experience
  • HR
  • Customer Service