The #1 CX Forum in Australia
Experience the Most Valuable Gathering Across The 
Entire Customer Experience Ecosystem

August 13 - 14, 2025 | Marvel Stadium, VIC

Clare Lynton

Lead Customer Data Analyst JB Hi-Fi

Next Gen CX

2:15 PM PANEL DISCUSSION: THE POWER OF STORYTELLING TO FOSTER DURABLE, CUSTOMER FIRST CHANGE AND GAIN BUY-IN

  • Amplifying the voice of your customers internally to align with consumer trends and stay competitive
  • Determining key strategies and techniques to build a clear vision for change and get your executive team bought in
  • Taking advantage of cross-functional CX champions to spread support at all levels of your organisation

Check out the incredible speaker line-up to see who will be joining Clare.

Download The Latest Agenda