The #1 CX Event You Must Attend
Experience the Most Senior Gathering Across The
Entire Customer Experience Ecosystem
August 13-14, 2025
|Marvel Stadium, Melbourne
Dr. Jean Sandall
Director of Customer Experience Queensland Department of Transport
Jean is compelled by an aspiration is to enable respectful, human centred and empowering government that is responsive to the needs and aspirations of our community. Jean will be sharing some of the work that Transport and Main Roads is doing in Queensland to answer questions such as "How do we build a customer centric road?" and “How do we make sure the voices of our customers have sustained impact and reflect the diversity of the community we serve?”
Check out the incredible speaker line-up to see who will be joining Jean.
Download The Latest Agenda
