Jasmyne Munro

Head of Customer Experience Lake Macquarie City Council

Jasmyne is a dynamic customer experience expert who cultivated her skills in the fast manufactured consumer goods sector. With a keen eye for consumer trends and insights, she champions putting customers at the heart of organisational strategies. Transitioning into local government, Jasmyne's passion for community engagement shines through. She has led award-winning initiatives, crafting innovative customer experience strategies and pioneering behaviour change initiatives within local government. Jasmyne will inspire and empower you with her transformative insights and leadership in customer experience excellence.