The #1 CX Forum in Australia
Experience the Most Valuable Gathering Across The 
Entire Customer Experience Ecosystem

August 13 - 14, 2025 | Marvel Stadium, VIC

Meeta Sodhi

Senior Loyalty and Personalisation Manager Grill'd

Next Gen CX

2:15 PM INSIGHTS TO ACTION: BEST PRACTICES TO TRANSLATE DATA INTO POSITIVE, CONSUMER-CENTRIC CHANGE IN YOUR ORGANISATION

Whether you are a start-up, SME or multinational organisation, you have access to a myriad of internal and external data points. The problem is not quantity of data, but effectively transforming available data into actionable insights. Join our panellists to discuss how to ensure data and insights are central to your CX function, and how to realise it’s potential for data-lead decision making and change. 

Check out the incredible speaker line-up to see who will be joining Meeta.

Download The Latest Agenda