Megan Bunfield

National Manager, Online Services
Department of Human Services

Check out the incredible speaker line-up to see who will be joining Megan.

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Conference Day Two: Thursday, 1 August 2019

Thursday, August 1st, 2019

11:40 AM PANEL: Prioritising the User Experience and Design Principles through the Overhaul of Old Technology

With different government departments intending to update their old legacy systems and implement new service delivery strategies, improving the user experience has become a top priority for local, state and federal leaders. However, with challenges pronounced in overhauling old technologies and websites, UX leaders need to understand the changing needs of their citizens.

This panel discussion will look at strategies to improve website functionality and product design for creating a seamless online experience.

Panelists: