Machine learning, AI and automation functions have the ability to streamline processes and create top-tier efficiency for orgasnaitions; however, EA’s are experience significant pushback from investment in these spaces due to the technological nature of these solutions. Andrew Bain from New Zealand Defence Force has been working with his team to introduce automation technology that will best suit

the organisation and drive efficiencies across the board. Andrew will focus on how the EA function can be leveraged to drive data driven capabilities in the business and create more efficient business processes.

• Identifying the automation and AI technology that will best suit your organisation and developing an implementation roadmap.
• Ensuring all business units have an understanding on how technology can drive efficiency in their department to increase buy-in efforts.
• Utilising the expertise of the EA function to create a clear business case and emphasis on impacts to business and customer goals and outcomes.

Andrew Bain

Deputy Directory - Architecture & Design -ACTING
New Zealand Defence Force

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Integrating data and processes used to be enough, it was all about getting access to all the information in your company, so systems could talk to each other. Where people used to tolerate fragmented experiences, now everyone demands integrated experiences because an integrated experience instantly connects you to what you want.

Understanding and creating connections between applications, systems, or any endpoint enables you to maximize the value of those systems and gain the benefits of all those applications or systems acting as one.

Join our session where we will share insights on:

• How by leveraging integration, pervasive connectivity can unify all your endpoints to create a fabric of seamless connectivity that spans your company, customers, and partner ecosystem.
• How your organization can discover, understand and leverage all their data across multiple data sources – dark, hidden, or other.
• Data silos and how these can be broken down, to unlock productivity and enable a holistic view of the user journey.
• How integration can be used to gain a comprehensive view of your customers and create differentiated experiences by anticipating and responding to their specific needs and expectations.

Michelle Graham has been working hard to make the monumental goal of creating a silo-free, whole of government technology organisation with free flowing information and a unified digital strategy through the power of enterprise architecture. In this talk, she’ll showcase how she’s flipped the EA practice on its toes to move from academic approaches to ones that actually work and demonstrate the strategic value of EA. In this talk hear how she has:

·        Ensured the needs of agencies, large and small are all taken care of in the newly re-written digital strategy

·        Developed practical architecture and artefacts for whole of gov – flows of information and making that a connected view across 188 digital agencies

·        Moved the needle from academic EA models to practical usable solutions through rigorous testing

To be competitive, organisations must be able to realise business value at ‘high speed, low cost that are fit for purpose’. Executive management sets the expectation by providing high level aspirational requirements, and the architect is charged to deliver. Current methods, tools and techniques offer partial answers but where does the architect start? In this session you will learn how through the synthesis of existing reference models we can discover relationships between strategy, sustainable business value creation, architecture, and technology solutions. Drawing on engagements with forward looking organisations, and backed by thought leading research as an Industry Fellow at The University of Melbourne, Rod shares his insights on:

• Articulating sustainable busines value in economic, environmental and social terms.
• How existing business reference models assist discovery of requisite architectural and technology enablement solutions derived from high-level strategic aims.
• Combining architectural viewpoints to provide the link between aspiration and deployment.

Rod Dilnutt

Industry Fellow – Information Systems Group
University of Melbourne

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Projects tend to perceive architecture as difficult and slow. Waterfall projects see the endless diagrams and documents as a necessary evil and will ignore them if they can. Agile projects see architecture constantly blocking progress by pausing for detailed option analysis and will sprint on regardless. The result is that architecture becomes something to avoid at all costs.

This session will show how SA Power Networks decided to reimagine the role of architecture - from top to bottom - to rebuild trust and relevance across the business:

-         Shifting away from process & artefact towards cooperation and assistance

-         Shifting focus from technology answers towards business outcomes & risk management

-         Creating a safe space for inquiry, critique and challenge

-         Loosening the ties of architectural control and encouraging open conversations

-         Encouraging new behaviours amongst the architecture team

• Making the right decisions at the right time

Brenton Seager

Domain Architect
SA Power Network

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We all have a social contract with customers to ensure their personal information is safe, secure and protected, as well as being convenient and easily accessible for all. Government is undertaking significant acceleration in relation to digital service delivery. As such, we are seeing rapid builds and iterations of platforms and digital products. It is critical that privacy and security-maximising functions are embedded from start to finish:

Key takeaways:

·        Developing projects in line with privacy and security by-design principles.

·        Using technology safely and securely to improve customer service outcomes.

·        Minimising vulnerabilities and providing better support for those impacted by breaches.

·        Ensuring products and services are accessible to everyone by having parallel, non-digital alternatives.

Darren Bark

Former Director of Strategic Priorities and Identity
NSW Police Force

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The scope of enterprise architecture has expanded greatly over the years, from IT-infrastructure to business-architecture and beyond. The next step will see us needing to address any type of enterprise, every scope and scale, every type of content and context, every stage of implementation, throughout the whole of the change-lifecycle. What tools and techniques do we need for this work? How do we map each item of change, to ensure that we do the right things right, and learn from every action? This session explores how to address these themes, and expand our enterprise-architecture toolkit to tackle the new challenges ahead. 

·        What Have we learnt from the pandemic?

·        What changes are going to impact our roles in the future?

·        How can we leverage technology to assist our organisations?

Tom Graves

Principal Consultant
Tetradian

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Do Enterprise Architects need to become design thinkers? Is this an essential skill in the arsenal, or is this best left to other business units? This panel discussion will provide attendees an opportunity to hear from EA’s about how they attempt to identify how design thinking can be leveraged within EA to direct customer-led business outcomes:

• The strengths of Design Thinking to excel customer understanding and HCD principles within EA practices
• How EAs can practically apply Design Thinking to steer business strategy and translate customer needs into a relevant component of a digital strategy
• Benefits for the business of aligning architecture ‘outside-in’ to customer needs to remain relevant, respond and predict external changes in consumer behaviour

Darryl Carr

Editor & Enterprise Architect
Enterprise Architecture Professional Journal (EAPJ) & JourneyOne

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Brenton Seager

Domain Architect
SA Power Network

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Rod Dilnutt

Industry Fellow – Information Systems Group
University of Melbourne

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Paul Taylor

Business Technology Architect and Planner
Department of Health and Human Services

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