With rapid market demands and technological advancements, field services play a vital role across different industries such as telecommunications, manufacturing and many more. Furthermore, field services are of growing importance especially in Asia, with its market projected to reach nearly USD $30 billion by the year 2030. At the same time, companies and industries are faced with multifaceted challenges such as high turnover and low retention rates, widening skill gaps and complex customer demands.

Now more than ever, industry leaders in Asia are emphasising on the need to balance the blend of manpower and technology – to increase productivity and efficiency, reduce costs and ensure customer satisfaction. Field Service Management Asia 2024 gathers industry leaders from field service, operations, field maintenance and more to explore best practices in maximising field service effectiveness, customer satisfaction, proactive maintenance.