Revolutionising the Future of Service: Customer, Technology, Data, Workforce
August 26 - 27, 2025 | Royal Randwick Racecourse, Sydney
Field Service Management - State of the Industry Report
This report looks at the industry trends that have taken shape over the past 12 months through the accumulation of polling feedback, surveys and engagement trends. It discusses developments around automation, and an overall summary of where we see the future of field services heading through 2021 and 2022.
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