Unleash the power of digital transformation and innovation in the field services sector, focusing on customer centricity and preparing for the next decade. Join thought leaders and industry pioneers as they explore strategies, technologies, and insights to propel your organization into a customer-centric future with an eye on the next decade's challenges and opportunities.

Understand what the modern customer wants to ensure you can deliver the best experience for EVERY customer EVERY time.

This panel session will explore alternative service delivery models including remote diagnostics, self-service and subscription-based services and examine their impact on customer experience.

In this panel discussion, industry leaders will gather to envision the future of Field Service Management in the ANZ region. Gain valuable insights and strategies from experts as they discuss the evolving landscape and emerging trends shaping the future.

Explore the future landscape of recession-proofing field services in this thought-provoking session, where we'll delve into strategies that safeguard field teams, empower employees, and maintain customer satisfaction while optimizing spend reduction. Discover how innovative approaches are shaping the future of field service operations, ensuring resilience and efficiency even in uncertain economic times.

Our expert panel will share insights and best practices on increasing outputs and productivity within field services operations without the need for significant cost escalations, providing valuable strategies for achieving efficiency and profitability. Gain practical advice and real-world examples from industry leaders who have successfully optimized their field service teams to deliver more while keeping costs in check.

In this panel discussion, industry leaders will gather to envision the future of Field Service Management in the ANZ region. Gain valuable insights and strategies from experts as they discuss the evolving landscape and emerging trends shaping the future.