Jakub is an experienced Sales Manager at Resco, focused on enhancing business, strategy, and operational efficiency. He brings a wealth of experience in technology and strategic sales management to his role. At the Field Service Management Conference in Sydney, Jakub will share insights on leveraging technology to improve service management and customer satisfaction, drawing from his extensive background in leading technology-driven business improvements. Jakub has served as the Client Technology Lead at Microsoft, guiding enterprise customers through their digital transformation journeys and improving customer engagement with technological solutions. His earlier role at AT&T involved managing sales strategies and client relationships across the EMEA region, enhancing technological capabilities, and ensuring robust security solutions for enterprise clients.
Join us for a transformative session about advanced mobility solutions for field service companies, where Jakub from Resco and Rick from Sognos Solutions will explain how technology can help streamline your operations, enhance productivity, and elevate customer satisfaction.
We'll explore:
· Operational challenges and motivations: Gain insights into the specific challenges that have driven hundreds of companies to enhance their digital transformation efforts in field-based work.
· Success strategies and practical applications: Jakub Bajla from Resco will talk about companies that have achieved significant gains in efficiency, reduced service call times, and enhanced customer satisfaction by choosing advanced mobility technology for their field workers.
· Case study of Sandvik Rock Processing: See how Sognos Solutions designed a business application for Sandvik Rock Processing utilizing Resco technology to standardize and automate critical field processes, enabling them to deliver high-quality customer service. Rick Vosila from Sognos Solutions will show you how they automated process engineering templates, improved inspection management, and enhanced reporting capabilities using Resco.
Whether aiming to improve first-time fix rates, maximize technician productivity, manage field knowledge, or standardize processes for efficiency, field service companies have found their answer in Resco's 100% available technology.
Learn firsthand how AI-driven equipment recognition, route optimization, and real-time documentation can lead to significant time savings and improved data accuracy.
Don't miss this opportunity to learn how you can unlock the full potential of your field service operations and achieve operational excellence.
Check out the incredible speaker line-up to see who will be joining Jakub.
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