Unlocking the Power of Technology & People to Deliver Streamlined, Efficient, Field & Customer Services
August 26 - 27, 2025 | Royal Randwick Racecourse, Sydney
Joeanne Fox
Group Strategy Manager: Northeast Engineering & BCH Northeast Auto Group
Main Conference Day One : Tuesday, 26 August 2025
4:50 PM Panel Discussion | Driving ROI: Balancing Technology Investments with Operational Excellence
Investing in technology is crucial, but maximising its return requires a strategic balance with operational efficiency. This panel will examine how organisations can align technology investments with business goals, optimise processes, and measure success to achieve sustainable growth and profitability.
Main Conference Day Two : Wednesday, 27 August 2025
11:15 AM Panel Discussion | Balancing Operational Efficiency with Customer Experience
This panel will explore the delicate balance between driving operational efficiency and maintaining exceptional customer experiences. Experts will discuss strategies, technologies, and best practices to optimise operations without compromising on service quality or customer satisfaction.
Check out the incredible speaker line-up to see who will be joining Joeanne.
Download The Latest Agenda
