This panel session will explore alternative service delivery models including remote diagnostics, self-service and subscription-based services and examine their impact on customer experience.

Explore the future landscape of recession-proofing field services in this thought-provoking session, where we'll delve into strategies that safeguard field teams, empower employees, and maintain customer satisfaction while optimizing spend reduction. Discover how innovative approaches are shaping the future of field service operations, ensuring resilience and efficiency even in uncertain economic times.

Uncover strategies to confront and eliminate bias, fostering a more inclusive and empowering environment for women in field service roles, where diversity is recognized as a cornerstone of success.