Unlocking the Power of Technology & People to Deliver Streamlined, Efficient, Field & Customer Services
August 26 - 27, 2025 | Royal Randwick Racecourse, Sydney
Paul Cook
Executive General Manager of Growth and Emerging Markets BSA
Main Conference Day Two : Wednesday, 27 August 2025
9:05 AM Panel Discussion | Optimising Field Teams in a Talent-Constrained Market
With ambitious infrastructure goals set across Australia for the next five years, competition for skilled talent is fiercer than ever. The challenge of attracting and retaining employees is compounded by the slow pace of training new workers to meet demand. This panel will explore innovative strategies for optimising field service teams in this competitive environment, focusing on leveraging technology, upskilling existing employees, and implementing strategic workforce management. Speakers will share insights on how to attract top talent, retain skilled workers, and develop capabilities within teams to maintain high performance while meeting infrastructure and operational demands.
Check out the incredible speaker line-up to see who will be joining Paul.
Download The Latest Agenda
