Quentin St Baker

National Operations Manager Air Powered Services

Main Conference Day Two : Wednesday, 27 August 2025

12:25 PM Panel Discussion | Customer Driven Field Service: Putting the Customer at the Heart of Culture and Operations

This panel will delve into the future of field service, focusing on how customer-driven approaches are shaping personalised and proactive experiences. Panellists will discuss the role of data, technology, and customer feedback in delivering tailored services that anticipate needs and enhance satisfaction.

Check out the incredible speaker line-up to see who will be joining Quentin.

Download The Latest Agenda