Rick Vosila

Chief Commercial Officer Sognos Solutions

Rick is the co-founding director of Sognos Solutions. In 2016, together with Kunal Joshi, Rick recognized the need for a Field Service Management specialist integrator in the Microsoft Business Applications partner ecosystem. They founded Sognos Solutions together and became the premier Field Service Management consultants in Australia's Microsoft Business Applications ecosystem. A 40-year veteran of the Australian tech sector, Rick has held C-suite roles in global multinational organizations in the FMCG, industrial services, IT, and higher education sectors. He holds a Bachelor of Commerce and an MBA and combines his training and experience to drive strategy and execution excellence for Sognos Solutions. Outside of work, Rick is a proud Rotarian, working to serve communities and individuals in need through Rotary International's reach, scale, and capacity, and its diverse portfolio of service programs and resources.

Main Conference Day Two : Wednesday, 28 August 2024

9:45 AM Partner Case Study | Is Mobile-First the Future? Unveiling Strategies for Digital Transformation in Field Service

Join us for a transformative session about advanced mobility solutions for field service companies, where Jakub from Resco and Rick from Sognos Solutions will explain how technology can help streamline your operations, enhance productivity, and elevate customer satisfaction.


We'll explore:

·        Operational challenges and motivations: Gain insights into the specific challenges that have driven hundreds of companies to enhance their digital transformation efforts in field-based work.

·        Success strategies and practical applications: Jakub Bajla from Resco will talk about companies that have achieved significant gains in efficiency, reduced service call times, and enhanced customer satisfaction by choosing advanced mobility technology for their field workers.

·        Case study of Sandvik Rock Processing: See how Sognos Solutions designed a business application for Sandvik Rock Processing utilizing Resco technology to standardize and automate critical field processes, enabling them to deliver high-quality customer service. Rick Vosila from Sognos Solutions will show you how they automated process engineering templates, improved inspection management, and enhanced reporting capabilities using Resco.

Whether aiming to improve first-time fix rates, maximize technician productivity, manage field knowledge, or standardize processes for efficiency, field service companies have found their answer in Resco's 100% available technology.

Learn firsthand how AI-driven equipment recognition, route optimization, and real-time documentation can lead to significant time savings and improved data accuracy.

Don't miss this opportunity to learn how you can unlock the full potential of your field service operations and achieve operational excellence.

Check out the incredible speaker line-up to see who will be joining Rick.

Download The Latest Agenda