The largest virtual conference dedicated to field service leaders, delivering data-driven solutions to improve the customer experience post Covid-19
17 June, 2020
| ONLINE | 8:50am - 11:40AM Australian Eastern Standard Time
Marcus Swansborough
Field Services Manager IT Operations and Communications
NSW Fire and Rescue
Christiane Joussement
Head of Customer Excellence
Fuji Xerox
Branko Kondic
National Manager Digital Services
Schindler Ahead
Arka Dhar
Co-Founder and CEO
Zinier
Adrian Petzer
Founder and Managing Director
DeployPartners
Ryan Canja
Director & Co-Founder
WorkVue
Kimberly Del Prado
Head of Product
WorkVue
Improving Field Services in the Covid-19 Era by Delivering Real Time Data Driven Solutions to Improve Operational Output
The age of COVID-19 has seen the field service industry adapt in remarkable ways to new health and safety requirements for their people and their customers. Through using AI and automation, field workers have been able to complete a higher portion of jobs from remote locations, utilise new predicative maintenance tools as well as serve their customers in new, more efficient ways.
There are many lessons organisations will take with them post COVID-19. Depending upon the industry, these will range from the adjustments made to the on-field workforce, the utilisation of new technologies, to perhaps even driving closer relationships with contact centres.
This half-day summit, run by leading experts in field service management, will explore the different ways field teams can adopt their learnings post COVID-19 to improve future business operations.
Sign up today and take a deep dive into the work organisations have initiated in order to respond to times of crisis, and the learnings they have found along the way.
5 Reasons to Attend
1 Industry thought leaders focused on providing you with favourable insights on how the COVID-19 outbreak shifted their entire operating structure
2 Learn to optimise your field operations at scale through the use of AI, automation and remote technologies
3 Use new assessment tools and communication planning to maintain an effective operating environment in times of crisis
4 Invest in remote field technologies to ensure your technicians can repair maintenance issues offsite
5 Establish effective customer communication and dispatch protocols from remote working environments
REGISTRATION & ATTENDANCE HOW IT WORKS
Step 1: Register
Click on any of the register buttons on this page. Enter your information and secure your place
Step 3: Schedule time
Mark some time in your calendar when you can be free of distractions
Step 2: Confirmation Email
This will be dispatched upon registration and will contain login information
Step 4: Watch the event
Click the link in the confirmation email and prepare questions for our industry-leading speakers
BE PART OF OUR FSM COMMUNITY
Sign up today to be part of the largest and fastest growing Field Service Management Community across the Australia and the Asia Pacific!
And here's what our attendees have to say...
Our Industry Partners
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WorkVue is a comprehensive suite of applications primarily designed and developed to address the operational and management needs of Field Service Businesses. It provides Low-code Development environment to easily and quickly customize and personalise for your business.
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