The past year in the gaming industry has evolved at a rapid pace, with new technologies and trends shaping the way games are developed, tested and enjoyed by players worldwide. So, the roles of Quality Assurance (QA), Localization and Player Community and Support are becoming even more crucial.

In this article, we delve into the multifaceted role of AI in the gaming industry, exploring its impact on quality assurance, localization and player community and support. We will examine how AI is driving efficiency and accuracy in QA, bridging global markets through advanced localization techniques and enhancing player engagement and accessibility. Additionally, we will also address the challenges that come with AI integration and discuss the strategies developers can employ to overcome these hurdles.

Explore the evolving challenges, trends, and opportunities for Quality Assurance (QA) professionals in game development for 2024 and beyond.

Explore the evolving challenges, trends, and opportunities for Localization professionals in game development for 2024 and beyond.

Explore the evolving challenges, trends, and opportunities for Player Community & Player Support professionals in 2024 and beyond.

AI has quite literally been a game changer for the gaming industry. Dive into our latest report 'Gaming Revolution: Unveiling the Global Impact of Artificial Intelligence in the Gaming Industry' to explore the transformative impact of AI in the gaming industry for those in the game development.

We spoke to Jenessee Grey, Head of Community Development, Player XP about strategies to foster a diverse and inclusive gaming community, creating a positive community and her highlights from GQF 2023!

We spoke to Nee Nguyen, Global Head of Player Communities, PTW about social media, why forums such as GQF are important and her highlights from GQF 2023! 

We spoke to John Pompei, Senior VP & GM, Arise Virtual Solutions about creating superfans, why events like GQF are important and his event highlights! 

We spoke to Marina IIari, CEO, Terra Localizations about diversity and inclusion, staying true to her companies goals and her highlights from GQF 2023! 

We spoke to Ghulam Khan, Games Director AQ, Curve about testing practices and what keeps him coming back to the GQF! 

We spoke to Estelle Bailly, Localization Director, Hi-Rez Studios about imposter syndrome, key insights from GQF 2023 as well as why she thinks it is important to attend GQF! 

We spoke to Chris Howell, Lead QA Manager, Gram Games about chairing GQF, technology impacting QA and his highlights of GQF 2023! 

We spoke to Ewa Dacko, Localisation Team Lead, Ten Square Games about speaking at GQF and her 2023 event highlights! 

We spoke to Matej Schlitzenbauer, Senior QA Lead, Nacon about starting a career in QA, his highlights from GQF 2023 and why events such as GQF are important! 

We spoke to Robert Fink, Community Maestro, Dapper Labs about his GQF 2023 highlights, starting a career in the gaming industry and why events such as GQF are important!  

In the latest edition of the Game Quality Forum Blog, we take a closer look at the 2023 showreel, featuring insights from notable speakers and the forum attendees. Join us as we delve into the highlights and discover what made this year's event truly exceptional.

Ahead of this year’s Global Game Quality Forum, we highlight the greatest challenges with implementing artificial intelligence (AI), automation and machine learning (ML) solutions in the gaming industry, and provide key insights from David King, Director of Technology at Electronic Arts (EA) on the results of our 2022 industry report.

As our favourite games are improving over time, we have seen the Game Quality Forum (GQF) become the staple gathering of Quality Assurance (QA) and Localisation professionals from across the industry, both in Europe and abroad. Take a look back on our 2019 forum as we delve into the key takeaways and highlights in our new Post Show Report. With over 200 attendees joining us last June, we look forward to another exciting 3 days for 2020.

During the 2019 event, amongst all the fun onsite (did we mention someone won an iPad?), we caught up with some of our fantastic global experts to hear their key takeaways at the event, their experience with the community across the 3 days and also looking to the future of the industry. Watch these interviews below with features from Amazon Game Studios, Riot Games Tencent, EA and Techland!

TELUS International has been performing front and back office customer support services from the Philippines for a social video gaming company since 2009. Beginning with email and voice, our support offerings have grown to include analytics, billing, compliance & investigation, community moderation, content management, campaign management, executive relations, and project management.

Consider localization of a game when you are under contract with your company to sell the game in a new country or market. Translation is a crucial aspect of game localization but, we know the issues with localization are just too numerous to count, and one of foremost ones being how well the translator can completely express the passions and emotions in the game according to the game’s style. Moreover, how can it be ensured that the interface remains consistent and tidy with all the necessary updates? How can one reduce the continued regression modification and testing after localization? How can one complete the process of localization of the game in the given turnaround time so that it is released on schedule?

Game Quality Forum Global is guaranteed to be an epic 3 days! With networking, insightful workshops/panels...and maybe a party? This unique forum provides unparalleled insights with the opportunity to network and celebrate with global peers from across QA and Localisation in beautiful sunny Amsterdam! 

Finding a perfect outsourcing partner could be a very tricky question for any company. In today’s world the emphasis on quality products and the ever-changing demands of customers has compelled every company of any size to outsource their projects. Godspeed have put together a Top Tips blog post to help you navigate this challenge!

Ahead of his participation at this year’s Game Quality Forum, Stefan Posthuma, Senior Director of Engineering at Electronic Arts took some time out to have a chat with us about the current use, and future of, AI in automation and testing. 

Watch the video or read the transcript below – to find out more about AI in Game Quality, check out the Game Quality Forum Global Agenda where Stefan will be speaking this June.

Did you see yesterday's Polygon article about the work crunches it took to get Fortnite's Live Releases off the ground?

This article is just one example of how live releases have changed the Game QA landscape, and how developers and studios must change their practises in line if they are to sustain the growth of recent years.

In Gaming IQ’s most recent Game Quality Insights Report we aim to understand how developers and studios are impacting live service, product launch efficiency and overall game quality through internal collaboration and outsourcing.

In this blog post we hear from one of our 2019 sponsors Systran on how their continued investment in R&D has seen a great increase in translation accuracy and optimizing engines to be more efficient.

Their latest 2nd generation NMT engines, available in our latest release of SYSTRAN Pure Neural® Server, implements several technical optimizations that make the translation faster and more efficient.

Find out more about Systran's services here, and for more information about their involvement in Game Quality Forum Global click here