The number of gamers worldwide is projected to reach 3.3 billion by 2027 (Statista). This has created unprecedented transformations for the industry, specifically for those in the post-game development cycle. The industry is in a constant state of change comprising of gaming habits, consumer trends and the integration of artificial intelligence which are all creating seismic shifts within three key functions: Quality Assurance, Localization and Player Community and Support. To gain insights into these developments, we interviewed three key personas in the post-game development cycle.
In this exclusive interview Jana Csanyi, Community Management Lead, Pixel Federation, she shares his unique insights into the evolving landscape player community and support practices.
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This interview provides first-hand insights into how those in Player Community and Support are not just adapting to change but staying ahead of the curve to build their voice, create actionable change and ultimately enhance every player’s gaming experience.