In today’s always-on, hyper-connected world of online gaming, community safety isn’t optional; it’s essential. At the heart of thriving player ecosystems lies a simple but powerful truth: safe spaces spark engagement, creativity, and trust. In this dynamic safety manual, Carlos Moreno, Strategy & Operations Associate Director, King (Activision Blizzard King), unpacks the real-world challenges and game-changing strategies that define community safety today.

From zero-tolerance toxicity policies to cross-cultural moderation challenges, Carlos shares hard-earned wisdom on what it takes to lead strong, healthy, and inclusive communities in gaming. This isn’t just about banning bad behaviour, it’s a practical guide to reshaping digital culture, empowering moderation teams, and building trust from the ground up. Whether you're on the front lines of community management or shaping studio-wide policy, this manual is your essential companion for creating safer, healthier online spaces.