24-26th June 2025 | Lisbon, Portugal
Clément Ruggeri
Senior Community Manager NetEase Games
CONFERENCE DAY TWO
12:40 PM PANEL: Balancing Support and Growth: Scaling Community Management
As gaming communities grow, scaling support and management becomes essential. Panellists will explore strategies for maintaining high-quality player interactions and ensuring personalised community growth, while keeping in line with brand vision, by means of:
- Scaling player support while maintaining personalised interactions
- Addressing logistical challenges of growing community management
- Optimising team resources to handle growing and diverse player bases
Check out the incredible speaker line-up to see who will be joining Clément.
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