Game Quality Forum brings together some truly core functions within game studios, but how can bringing us together truly help the way we interact with each other, and what can we bring back to our studios? Join Osiel in this opening presentation to understand how GQF impacted his role, from QA to Studio Co-Head and Chief Experience Officer. In challenging times, we open with an inspirational story on how community engagement led to viral game success.  Proving functional and quantitative value to higher management is something we are all pushing to improve, so join this session to understand how we can learn from challenging titles, spin a viral community success story, and find new and better ways of measuring this success.