With 25 years of experience in customer service outsourcing since their founding in 1998, 5CA is a trusted and experienced partner in the gaming and digital services industry. 5CA has been pioneering the fully remote distributed operating model in CX & PX for the past 19 years, using it to provide exceptional player support. Their global presence in over 75 countries enables them to source fan-made gamers from around the world, using QA and data analytics to set high industry standards in player support and community management services.