Chris Bennetts
Executive Director, Digital Products and Services - Customer Services
Transport for NSW
Check out the incredible speaker line-up to see who will be joining Chris.
Download The Latest AgendaConference Day One: Wednesday, 31 July 2019
Sunday, July 21st, 2019
9:10 AM KEYNOTE CASE STUDY: Improving the Efficiency and Experience of NSW Commuters by Designing Contactless Payments
“NSW is the first state to offer a contactless payments innovation and this Government is excited to remain at the forefront of transport technology worldwide.” Andrew Constanc - Minister for Transport and Infrastructure. This case study explores the design improvement project, the challenges faced and how Transport NSW is looking to further improve ease of travel across more forms or transportation.
- The planning and design behind paywave-enabled travel on top of the already established Opal card
- Integrating the change and new accessibility – Exploring challenges faced
- Expanding to other travel Networks