Hit by the pandemic, healthcare systems strained to support and sustain. To cope, primary health facilities started to delegate, divide and conquer — tapping support from the home care and community health facilities. Three years on from the start of Covid-19, complex challenges remain, including a rise in chronic illnesses, infectious disease outbreaks, and an increasingly aging population. Health services demand isn’t slowing down, and supply still is stretched. Additionally, healthcare systems have to adapt to rising expectations and streamline patient journey to improve operational efficiency and quality of care for patients.

Check out our report on Healthcare Hubs of the Future where we discuss infrastructural design changes to cope with the rising demand of healthcare.