Europe's Premier Invitation-Only Meeting for Legal Operations Leaders
3 - 4 December, 2025
| Hilton Syon Park, London
Agenda Day 1
8:00 am - 8:30 am
REGISTRATION & COFFEE
8:30 am - 8:35 am
OPENING REMARKS FROM IQPC
8:35 am - 8:45 am
OPENING REMARKS FROM THE CHAIRPERSON
Matt Gould -
General Counsel,
ContractPodAi
8:45 am - 8:50 am
LIVE POLLING
8:50 am - 9:20 am
THE LEGAL FRONT DOOR – INGESTING DATA TO INFORM DECISION-MAKING AND IMPROVE EFFICIENCIES
Russell Davies -
Global Head of Operations - Legal and Compliance,
Dentsu
In-house legal teams are plagued by the lack of data that supports what they are doing and when they are doing it. However, to improve inefficiencies within the department and make the business case for increased headcount, legal teams need data that tracks processes such as contract negotiation. It is based on this data that teams can begin to understand where their time is spent and the value of this work. It is also necessary to do this without increasing the amount of admin work that lawyers themselves must do. Therefore, in-house legal teams have been ingesting data and tracking processes through a ‘Legal Front Door’ as a starting place to begin to understand where efficiency gains can be made.
- Learn how legal operations have collaborated with other functions such as finance and tax to create a front door that doesn’t just serve the legal team, but also their internal clients
- Explore what data is necessary to capture to make informed decisions
- Hear how teams have interpreted this data and what decisions they have made to make immediate efficiency gains.
9:20 am - 9:50 am
AUTOMATING EXCELLENCE – LEVERAGING AI AND LEGAL TECHNOLOGY TO IMPROVE EFFICIENCY IN DAY-TO-DAY TASKS
Victoria Pryer -
Head of Legal,
APEM Group
Grace Haselden - Commercial Director, Luminance
Technology has the transformative power to improve the efficiency of in-house legal teams allowing lawyers to spend more time on valuable tasks ultimately driving the productivity of the whole team, leveraging AI and automation tools. Technically advanced legal teams have implemented tools to automate processes such as contract management, e-discovery, legal research, compliance-specific tools and even scanning contracts to highlight and suggest improved clauses.
- Hear real-life case studies where AI and technologies have improved the efficiency of day-to-day menial tasks
- Learn how to identify automation opportunities and select the appropriate tools to implement
- Gain insight into the implementation process to ensure this is effective from day one and you can realise their benefits immediately
9:55 am - 10:25 am
BRIDGING GAPS – LEGAL OPERATIONS ROLE IN ENHANCING DIVERSITY EQUITY AND INCLUSION
Daniel Winterfeldt -
General Counsel, EMEA,
Jefferies
10:30 am - 11:00 am
COFFEE BREAK & NETWORKING
11:05 am - 11:35 am
BEYOND E-BILLING: IMPROVING OUTSIDE COUNSEL COLLABORATION
Dov Slansky -
VP of Strategy & Innovation,
Litify
Relationships are important — but data is key when it comes to collaborating with your outside counsel. Join Litify VP of Strategy & Innovation Dov Slansky, for a conversation about selecting and evaluating panel counsel using shared performance metrics and dashboards. With a data-driven approach and integrated technology, you can build better relationships while driving results and cutting costs.
9:55 am - 10:25 am
1:1 BUSINESS MEETINGS
10:30 am - 11:00 am
1:1 BUSINESS MEETINGS
11:05 am - 11:35 am
1:1 BUSINESS MEETINGS
11:40 am - 12:25 pm
ELEVATING LEGAL’S WORTH – EMBEDDING THE LEGAL TEAM AS A CORE PART OF YOUR BUSINESS THROUGH EDUCATION AND REPOSITIONING
Verity Sparling -
Head of Legal Operations,
GWI
Johanna Jokerst - Head of Legal Operations, GetYourGuide
Edward Chang - Senior Account Executive, CounselLink
You, the head of legal operations, already know that the legal team should be a core part of the business or that the legal team's work supports the entire organisation and brings value to all departments. However, your internal clients do not always see the legal team in this way, constantly reaffirming them as a cost centre. It is essential to educate internal clients and demonstrate the value the legal team offers them. Some innovative teams have begun using storytelling and data to highlight their value add to the wider organisation. In doing so, they have achieved stakeholder and senior buy-in to new legal team upgrades as their worth is now visible to the wider organisation.
- Listen to success stories where legal teams have utilised a storytelling approach to explain the value added to the business
- Discuss how best to improve value demonstration whether in contract negotiation or improved efficiencies
- Assess the gap between perception and reality to know how best to improve the team's value proposition
12:25 pm - 1:25 pm
LUNCH
1:25 pm - 1:55 pm
STRATEGIC AI INTEGRATION – MAXIMISING IMPACT, MINIMISING RISK
Catherine Kidd -
Director, Legal Tech Product Marketing,
Thomson Reuters
Lisa Newton - Director and Portfolio Programme Management, Legal Tech, Thomson Reuters
Lisa Newton - Director and Portfolio Programme Management, Legal Tech, Thomson Reuters
Harnessing the power of AI in your legal department can be a tricky task, especially for legal & compliance professionals looking to adopt new legal technologies but who are unsure where to start. Join this practical, hands-on workshop with a unique template to devise a clear strategy for integrating AI into your legal & compliance operations, focusing on areas that offer the greatest return with manageable risk, and leave with the knowledge to make informed decisions about AI implementations, ensuring you stay competitive in the rapidly evolving legal technology landscape.
- Identify high-impact areas in your workflow where AI can deliver significant benefits
- Assess and prioritise opportunities based on their potential impact and lower risk profile
- Create a strategic roadmap for implementing AI solutions in your organisation
1:25 pm - 1:55 pm
1-1 Business Meetings
2:00 pm - 2:05 pm
LIVE POLLING
2:05 pm - 2:20 pm
NETWORKING BINGO
2:20 pm - 3:05 pm
VETTING TECHNOLOGY SUPPLIERS – WHAT YOU NEED TO KNOW IN THE WAKE OF THE EU AI ACT
Tal Cohen-Patron -
Head of Legal Operations & Transformation,
Dassault Systèmes
Silke Engel - Director - Legal, Operations and Technology, Coca Cola Europacific Partners
Thomas Littlechild - Assistant General Counsel, Wells Fargo
Vetting technology suppliers is a key aspect of any legal operations and technology department. However, in a fast-paced, ever-evolving technology and regulatory landscape, it can be difficult to stay up to date and know exactly what you are vetting for. Knowing whether tools will integrate with your enterprise technology, whether they are built with AI at the core or have more recently added AI into their existing tool, and how they will utilise and process your data are all important to know. In order to get this process right the first time, it is imperative to ask the right questions.
- What technological know-how do you need within your team to make the right decisions for your organisation
- Ensuring vendors are open and honest regarding their use of data to ensure you are not out of the loop of data processes
- Explore the key aspects of the EU AI Act that relate to business and how they impact what use cases you can and can’t use
- Explore the necessary questions for your organisation and use cases to make sure you’re purchasing the right tool for the job
3:10 pm - 3:40 pm
CULTIVATING SYNERGY – ENHANCING COLLABORATION BETWEEN THE LEGAL TEAM AND PANEL FIRMS
Tamara Franks -
Head of Operations, Group General Counsel,
Universities Superannuation Scheme
Having a panel of law firms that you regularly work with helps increase your bargaining power as the customer and also improves the relationship between both parties. However, in keeping many stakeholders happy both internally and externally it can sometimes be neglected to prioritise the benefits of your own organisation. This session will collaboratively explore how to ensure you are always working effectively with your panel and getting the most out of them every time.
- Explore how different organisations select their panel and what factors they deem as important to ensure you’re missing anything
- Discuss how other legal teams have nurtured the relationships with their panel to ensure the law firms have a greater understanding of your day-to-day business and the organisation's ethics
- Debate the difference in contracts between your panel firms and alternative legal service providers and when to leverage the right provider
3:45 pm - 4:15 pm
COFFEE BREAK & NETWORKING
4:20 pm - 4:50 pm
LIGHTNING DEBATES: PEOPLE AND PROCESS
3:10 pm - 3:40 pm
1:1 BUSINESS MEETINGS
3:45 pm - 4:15 pm
1:1 BUSINESS MEETINGS
4:20 pm - 4:50 pm
1:1 BUSINESS MEETINGS
4:55 pm - 5:40 pm
ROUNDTABLE 1: HARNESSING DOMAIN-SPECIFIC GEN AI FOR COMPLIANCE AND RISK MITIGATION
Callum Cashman -
Strategic Account Executive,
ContractPod Ai
4:55 pm - 5:40 pm
ROUNDTABLE 2: STRATEGICALLY ALIGNING YOUR LEGAL TEAM ACROSS GEOGRAPHIES AND JURISDICTIONS
Ubaid Khan -
Head of Legal Operations,
NASDAQ
4:55 pm - 5:40 pm
ROUNDTABLE 3: STANDARDISING PROCESSES TO PREPARE FOR FUTURE TECHNOLOGY IMPLEMENTATION
