Europe's Premier Invitation-Only Meeting for Legal Operations Leaders
4 - 5 DECEMBER, 2024
| HILTON SYON PARK, LONDON
Agenda Day 1
8:30 am - 8:35 am
Opening Remarks From IQPC
8:35 am - 8:45 am
Opening Remarks From the Chairperson
8:45 am - 8:50 am
Live Polling
8:50 am - 9:20 am
The Legal Front Door - Ingesting Data to Inform Decision Making and Improve Efficiencies
Kate Maton -
Legal Operations Manager,
Network Rail
In-house legal teams are plagued by the lack of data that supports what they are doing and when they are doing it. However, to improve inefficiencies within the department and make the business case for increased headcount, legal teams need data that tracks processes such as contract negotiation. It is based on this data that teams can begin to understand where their time is spent and the value of this work. It is also necessary to do this without increasing the amount of admin work that lawyers themselves must do. Therefore, in-house legal teams have been ingesting data and tracking processes through a ‘Legal Front Door’ as a starting place to begin to understand where efficiency gains can be made.
- Learn how legal operations have collaborated with other functions such as finance and tax to create a front door that doesn’t just serve the legal team, but also their internal clients
- Explore what data is necessary to capture to make informed decisions
- Hear how teams have interpreted this data and what decisions they have made to make immediate efficiency gains.
9:20 am - 9:50 am
Automating Excellence - Leveraging AI and Legal Technology to Improve Efficiency in Day-To-Day Tasks
9:55 am - 10:25 am
Strategic AI Integration - Maximising Impact, Minimising Risk
10:30 am - 11:00 am
Networking and Coffee Break
11:05 am - 11:35 am
Beyond eBilling: Improving Outside Counsel Collaboration - Litify
Relationships are important — but data is key when it comes to collaborating with your outside counsel. Join Litify VP of Strategy & Innovation Dov Slansky for a conversation about selecting and evaluating panel counsel using shared performance metrics and dashboards. With a data-driven approach and integrated technology, you can build better relationships while driving results and cutting costs.
9:55 am - 10:25 am
1-1 Business Meetings
10:30 am - 11:00 am
1-1 Business Meetings
11:05 am - 11:35 am
1-1 Business Meetings
11:40 am - 12:25 pm
Navigating Internal Politics - Anticipating and Overcoming Challenges for Legal Operations Teams
Kasper Riis Hansen -
Senior Legal Counsel - Head of Legal Operations,
Arla Foods
Mike Buhagiar - Director, Contract Management System, BT, Business
Regardless of where you are along the tech implementation journey, you will have or will eventually see the politics of budgets running its course. The legal team are crucial in supporting the whole organisation and as such, their tools will often straddle multiple teams such as a CMS or ticketing system. Although initial discussions centred around innovation and improving efficiencies are often positive, when it comes down to spending money, managing implementation and delegating the ownership of such tools, it can be difficult to know who should pay, whose budget they come from and in which team the tool sits.
- Discuss how you can influence ownership and stewardship over tool implementation early on to ensure continuity of implementation and use
- Understand the nature and impact of internal politics on legal operations and how to mitigate against these early
- Gain insights from real-world case studies in taking proactive strategies and navigating political dynamics within their organisation
12:25 pm - 1:25 pm
Lunch
1:25 pm - 1:55 pm
Maximising Performance - Strategies for Reporting on KPIs With Enhanced Precision and Detail
KPIs for the legal team, driven by increased technology and a need to control budgets and improve efficiencies, are becoming more popular. It is essential to be ahead of this and be able to report on KPIs before them being brought in. This starts with collecting the right data on processes your legal team are completing but also setting tools up that can track this data in order to report. This session will discuss what key performance indicators different teams think they will be required to report on and explore how best to display these to the board whether it be the money they help generate through litigation but also reducing the organisational costs and risks.
- Discuss what KPIs the legal could and should be reporting on to be able to track their value to the organisation
- Explore which data is necessary to accumulate in order to report on these
- Discuss different tools other legal teams currently use and may use in the future in order to do so
1:25 pm - 1:55 pm
1-1 Business Meetings
2:00 pm - 2:05 pm
Live Polling
2:05 pm - 2:50 pm
Vetting Technology Suppliers - What You Need to Know in the Wake of the EU AI Act
Tal Cohen-Patron -
Head of Legal Operations & Transformation,
Dassault Systèmes
Silke Engel - Director - Legal, Operations and Technology, Coca Cola Europacific Partners
Thomas Littlechild - Assistant General Counsel, Wells Fargo
Vetting technology suppliers is a key aspect of any legal operations and technology department. However, in a fast-paced, ever-evolving technology and regulatory landscape, it can be difficult to stay up to date and know exactly what you are vetting for. Knowing whether tools will integrate with your enterprise technology, whether they are built with AI at the core or have more recently added AI into their existing tool, and how they will utilise and process your data are all important to know. In order to get this process right the first time, it is imperative to ask the right questions.
- What technological know-how do you need within your team to make the right decisions for your organisation
- Ensuring vendors are open and honest regarding their use of data to ensure you are not out of the loop of data processes
- Explore the key aspects of the EU AI Act that relate to business and how they impact what use cases you can and can’t use
- Explore the necessary questions for your organisation and use cases to make sure you’re purchasing the right tool for the job
2:50 pm - 3:35 pm
Embracing Legal Technology - Empowering Lawyers as Technology Champions Through Education
Richard Hanson -
Associate General Counsel of Ethics and Compliance,
Smiths Group plc
Charles Stanley - Senior Legal Operations Manager, Vinted
3:40 pm - 4:10 pm
The Connective Tissue - Better Integration of the Legal Team Into the Wider Organisation to Improve Efficiency and Reduce Risks
Johanne Risbjerg -
Head of Strategy & Efficiency, Group Regulatory Management,
Nordea Bank
4:15 pm - 4:45 pm
Networking and Coffee Break
4:50 pm - 5:20 pm
Lightning Debates
3:40 pm - 4:10 pm
1-1 Business Meetings
4:15 pm - 4:45 pm
1-1 Business Meetings
4:50 pm - 5:20 pm
1-1 Business Meetings
5:25 pm - 6:10 pm
ROUNDTABLE 1: Harnessing Domain-Specific Generative AI For Compliance and Risk Management
5:25 pm - 6:10 pm
ROUNDTABLE 2: Strategically Aligning Your Legal Team Across Geographies and Jurisdictions
5:25 pm - 6:10 pm
ROUNDTABLE 3: Standardising Processes to Prepare for Future Technology Implementation
