Europe's Premier Invitation-Only Meeting for Legal Operations Leaders
3 - 4 December, 2025
| Hilton Syon Park, London
Agenda Day 2
8:00 am - 8:30 am
REGISTRATION & COFFEE
8:30 am - 8:40 am
OPENING REMARKS FROM THE CHAIRPERSON
Matt Gould -
General Counsel,
ContractPodAi
8:40 am - 8:45 am
LIVE POLLING
8:45 am - 9:15 am
OPTIMIZING FOR THE FUTURE - STREAMLINE YOUR END-TO-END PROCESS WITHOUT SPENDING MONEY
Niklas Rahlmeyer -
Head of New Businesses, Legal Operations and Services,
E.ON
Often the legal operations team are under pressure to buy technology, to keep up with what their competitors are doing regarding technology and AI implementation. However, this is not always possible in the face of budget constraints. Fortunately, there are many approaches to streamlining your processes whether it be through automation, leveraging real-time data or integrating your risk management, these are essential to future-proof and the foundation to build upon for future efficiency gains.
- Hear how successful organisations have optimised their existing processes freeing up more time for lawyers to spend time on high-value work
- Explore how legal teams have collaborated with internal clients to streamline the existing processes, integrating existing tools the individual teams use
- Learn how you can implement these approaches into your existing processes to deliver value to your team and improve their efficiency
- Establish a process to define how the data is created, modified and maintained to ensure effective use of your tools
9:15 am - 10:00 am
EMBRACING LEGAL TECH – EMPOWERING LAWYERS AS TECHNOLOGY CHAMPIONS THROUGH EDUCATION
Richard Hanson -
Associate General Counsel of Ethics and Compliance,
Smiths Group
Anna Halmer - Deputy General Counsel, Delivery Hero
Change management is part project management and part social art. It is important to not just implement change but to educate your lawyers as to the importance of change. There are several approaches from creating ownership for the people who are close to the change, continuous communication before the process starts, to understanding the culture of your team and working with it, not against it.
- Explore how a range of different companies have approached technological education and change management by working with the culture of their organisation
- Gain insights into overcoming resistance to change and learn from successful organisations in building a culture of innovation
- Discuss how you can be proactive in this process and educate for change ahead of implementation to ensure your improvements to the team are accepted from day one
10:05 am - 10:35 am
COFFEE BREAK & NETWORKING
10:40 am - 11:10 am
STRUCTURING YOUR TEAM - WHAT KNOWLEDGE YOU NEED FOR AN EFFECTIVE LEGAL OPERATIONS TEAM
Tal Cohen-Patron -
Head of Legal Operations & Transformation,
Dassault Systèmes
Whether your team has been around for a long time or not, there are often knowledge and skill gaps within the team. With Legal Operations leaders coming from a whole variety of backgrounds, from legal to HR to marketing, it is evident that this variety of knowledge is essential. However, how to structure and know what skills and knowledge must be present can be difficult. This session will allow you to debate what skills you think are necessary for your department and how to build your team around these.
- Discuss what knowledge is necessary to have in your legal operations team whether it be one person or twenty people.
- Collaboratively explore approaches to building a well-rounded legal operations team to include tech experts, financial management knowledge management and legal know-how
- Discuss how best to make the business case for increasing headcount leaning on risk factors to ensure success
11:15 am - 11:45 am
COFFEE BREAK & NETWORKING
10:05 am - 10:35 am
1:1 BUSINESS MEETINGS
10:40 am - 11:10 am
1:1 BUSINESS MEETINGS
11:15 am - 11:45 am
1:1 BUSINESS MEETINGS
11:50 am - 12:20 pm
Maximising Performance - Strategies for Reporting on KPIs With Enhanced Precision and Detail
Irina Simbotin -
Senior Director of Risk & Compliance,
WorldPay
12:25 pm - 12:55 pm
LIGHTNING DEBATES: TECHNOLOGY
12:25 pm - 12:55 pm
1:1 BUSINESS MEETINGS
12:55 pm - 1:55 pm
LUNCH
1:55 pm - 2:25 pm
COFFEE BREAK & NETWORKING
1:55 pm - 2:25 pm
1:1 BUSINESS MEETINGS
2:30 pm - 2:35 pm
LIVE POLLING
2:25 pm - 3:10 pm
Navigating Internal Politics - Anticipating and Overcoming Challenges for Legal Operations Teams
Kasper Riis Hansen -
Senior Legal Counsel - Head of Legal Operations,
Arla Foods
Mike Buhagiar - Director, Contract Management System, BT, Business
