Live Service Gaming North America Summit

29th - 30th April 2025 | Austin Marriott South, Texas, USA

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Max Stewart

Director, Software Engineering - Live and Game Operations Riot Games

Maxfield is the Technical Director for Live Operations at Riot Games. He has been shipping software and supporting production environments for over 25 years. Having worked in private consulting for fortune 500 companies like Goldman Sachs, JP Morgan and Sprint, to over a decade and a half in the game industry. For the last 12 years Max has been helping Riot transition to continuous delivery, micro-services and changing culture around production availability, RCA's, post-mortems and observability.

Day 1 - Tuesday 29th April, 2025

12:50 PM Panel Discussion - Creating Resilient Infrastructure for Live Service Game Operations

Strengthening Operational Resilience and Observability: Integrating SRE practices, end-to-end observability, and robust incident response processes to enhance system reliability, automate recovery, and safeguard the player experience.
Aligning Infrastructure and Availability Goals: Evaluating cloud, on-premises, and hybrid solutions while defining shared availability KPIs across product and central tech teams to enable data-driven decisions and cohesive live operations.
Fostering a LiveOps Culture: Embedding resilience as a core principle, shifting organizational mindsets, and empowering cross-functional teams to prioritize reliability and operational excellence in game development and deployment.

Check out the incredible speaker line-up to see who will be joining Max.

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