87% of organizations employ staff dedicated solely to observability-related tasks

 Observability plays a crucial role in modern IT infrastructure, leveraging data and ensuring system reliability. However, there are rising complexities and costs causing businesses to balance these associated costs balance with data value to remain competitive.

This report uncovers:

• Defining Observability: Observability involves collecting and analyzing logs, metrics, and traces to gain comprehensive insights into system performance and health.

• Reducing IT costs through observability: By optimizing engineer time, reducing tool multiplicity, and improving resource utilization, observability can help lower IT costs and increase efficiency.

• Value realisation in observability processes: Effective observability drives continuous improvement, reduces Mean Time to Repair (MTTR), and enhances security through detailed insights and metrics.

• Trade-offs and decision making: Balancing the cost of observability tools and expertise with the benefits of improved system insights is critical for maintaining budget efficiency.

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