In this session, we will explore the comprehensive journey of integrating Site Reliability Engineering (SRE) and Observability into an enterprise environment, to take your business from software focussed to SAAS. The presentation will address the strategic shift from being a software-centric organization to becoming a service oriented

enterprise, emphasizing the critical role of SRE in this transformation.

• Introducing the foundational concepts of SRE and how to adapt them within an enterprise context.
• Evaluating the benefits and challenges of implementing SRE, including its impact on team dynamics and operational efficiency.
• Highlighting the importance of effective tooling in supporting SRE practices and ensuring robust observability.
• Discussing the balance between enhancing observability and maintaining the feature set of your offerings.