Addressing how you can achieve enterprise observability that developers trust, this session will explore effective strategies that balance the rigorous demands of corporate IT with the demands and needs of your developer population.

• Enterprise Observability & AIOps delivering a proactive safety net, pre-emptively resolving issues and minimizing disruptions for developers.
• Utilising advanced tools for integrating robust security measures that do not overwhelm developers with extensive rule management.
• Addressing the existing mistrust between DevOps, SRE, and IT departments by refining communication and collaboration, facilitated by shared tools such as Grafana and
• Prometheus.
• Redefining traditional service management practices to make them more agile and responsive
• Developing metrics to assess the effectiveness of change management by its ability to deliver services that are both impactful and well-received by users.