Beyond Care: Crafting Positive Journeys for Patients & Visitors in Asia
25 - 26 June, 2025
One Farrer Hotel, Singapore
Beyond Care: Crafting Positive Journeys for Patients & Visitors in Asia
Asia's healthcare landscape is undergoing a revolution driven by patient demands. Patients are no longer passive participants, but active advocates for a personalised and positive healthcare experience.
This shift is fuelled by several key trends. Telehealth adoption is surging across Asia, with studies showing the global medical tourism market expected to reach $27 billion by 2024. Furthermore, healthcare institutions are leveraging data to personalise care plans, with a focus on patient-centred approaches. Emerging technologies like VR and AI are also transforming healthcare delivery.
Patient & Visitor Experience 2025 addresses these critical trends. Happening in Singapore on 25 – 26 June 2025, this premier event brings together leaders responsible for Patient Experience, Services, Operations, Care, Clinical Operations and Visitor Services from Asia’s healthcare services industry. Through engaging discussions and case studies, you will gain insights on the latest trends and best practices, discover innovative solutions to transform healthcare delivery, and network with colleagues from across Asia. Join us and be part of the movement to create a future where patients and visitors in Asia have a positive and empowering healthcare experience.
This shift is fuelled by several key trends. Telehealth adoption is surging across Asia, with studies showing the global medical tourism market expected to reach $27 billion by 2024. Furthermore, healthcare institutions are leveraging data to personalise care plans, with a focus on patient-centred approaches. Emerging technologies like VR and AI are also transforming healthcare delivery.
Patient & Visitor Experience 2025 addresses these critical trends. Happening in Singapore on 25 – 26 June 2025, this premier event brings together leaders responsible for Patient Experience, Services, Operations, Care, Clinical Operations and Visitor Services from Asia’s healthcare services industry. Through engaging discussions and case studies, you will gain insights on the latest trends and best practices, discover innovative solutions to transform healthcare delivery, and network with colleagues from across Asia. Join us and be part of the movement to create a future where patients and visitors in Asia have a positive and empowering healthcare experience.
Patient & Visitor Experience is attended by:
Key Themes of Patient & Visitor Experience
Future of Patient & Visitor Experience: Explore how technology, design, and patient-centered approaches will shape positive experiences in the future.
Patient-Centered Care: Implement care models that consider both patients and their support systems
Patient & Visitor Engagement, Building Loyalty & Trust: Empower patients and involve visitors in the care journey through clear communication and collaboration.
Data-Driven Experience: Leverage data to personalise care, predict needs, and improve satisfaction for both patients and visitors
Healing & Supportive Environments: Design healthcare spaces that cater to patient needs and visitor comfort
Emerging Technologies: Showcase innovations like VR, digital wayfinding, and communication tools that benefit both patients and visitors.
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Related Events
Asia Healthcare Week (AHW) 2024 - The Home of Asia's Largest Healthcare Gathering. Visit the website to find out about the exciting programs that will be happening!
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