#1 PLATFORM FOR HEALTHCARE INNOVATION & COLLABORATION TO DRIVE PATIENT-CENTRIC CARE
24 - 27 June, 2025
| One Farrer Hotel, Singapore
What Makes Patient & Visitor Experience Asia Unique?
90%
End user attendance: premium networking opportunities with Exclusive Access to Senior-Level from C-levels, Directors to Department Heads across the region.
60+
Speakers from Leading Healthcare Providers from Asia: Bumrungrad International Hospital Phuket, Ministry of Health Malaysia, Mount Elizabeth Hospital, National Healthcare Group, and many more!
6Events
Patient & Visitor Experience is part of the Asia Healthcare Week, bringing the entire healthcare ecosystem together: Health Facilities Asia, Digital Health, Healthcare Robotics, Nursing Care, and Allied Health.
80+
Sessions of actionable Insights from Industry Experts - Gain cutting-edge strategies, case studies, and best practices in elevating the patient and visitor experience, digital adoption and patient-centric care.
Featured Speakers
Mor (Jack) Ng
Chief Operating Officer
Thomson Medical Singapore
Norzaiton Senusi
Chief Executive Officer
UM Specialist Centre (UMSC)
Datuk Dr. Nor Fariza Binti Ngah
Deputy Director General (Research & Technical Support)
Ministry of Health Malaysia
Dr. Shuba Srinivasan
Chief Executive Officer
Prince Court Medical Centre
Ling Lee Hoo
Regional CEO Central
KPJ Healthcare
Mariska Ajeng
Head of Operational & Services
Siloam Hospitals Indonesia
Wallace Wong
Vice President Operations
Bali International Hospital
Rajpal Singh Baldev Singh
Corporate Head of Nursing
Mayapada Healthcare Group
Miriam Brofman
Director, Patient Services & Relations
United Family Healthcare
Arindam Dey Sarkar
General Manager Operations
Charnock Hospital Pvt. Ltd
Dr Dilshaad Ali
Group Chief Executive Officer
Hoan My Medical Corporation
Roxannie Alejo
Head - Center for Patient Experience
The Medical City
Dr Rhema Sundram
Head of Customer Experience
Institut Jantung Negara
Dr. Sylvia Wijaya
Head of Department Patient Relation Management
Mitra Keluarga Kemayoran
Bruce Leong
Director – Technology and Strategy
Mount Alvernia Hospital
Anson Ooi
Director of Business Development and International Affairs
Bangkok Hospital Pattaya Thailand
Desmond Mao
Deputy Lead Hospital – Emergency Department & Home Program
Khoo Teck Puat Hospital Singapore
Dr Wang Zhemin
Deputy Chief Medical Informatics Officer
Alexandra Hospital
Weizhen Leong
Co-founder & Chief Medical Officer
Oriental Remedies Group
Dr. Ang Yee Gary
Consultant
National Healthcare Group
Cynthia Tang
Assistant Director, Customer Experience (CX) & Analytics
TMC LIFE SCIENCES BHD
Who Should Attend
Healthcare leaders from Primary Healthcare Services, Public and Private Hospitals and Clinics, Nursing and Allied Health Professionals and more responsible for:
Patient Experience
Patient Care
Patient Services
Patient Operations
Clinical Operations
Clinical Services
Medical Services
Medical
Patient & Visitor Experience is attended by:
Explore Patient & Visitor Experience Asia 2025 Key Themes
Technology & Innovation in Healthcare
Streamlining Patient and Visitor Journey for Efficient Flow and Operations
Preparing for Disease X, Integrated Crisis and Emergency Response
Leveraging AI and Technology to Personalise the Patient and Visitor Experience
Prioritising Patient Advocacy to Meet Different Needs
Event Sponsors
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Related Events
Asia Healthcare Week (AHW) - The Home of Asia's Largest Healthcare Gathering. Visit the website to find out about the exciting programs that will be happening!
Other Customer Experience Events
In Partnership With :
QUESTIONS?
Contact us via email at enquiry@iqpc.com.sg.
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