Choose the Experience that will Solve your Objective

Patient & Visitor Experience is the leading show that unites healthcare leaders looking after Patient, Clinical Operations, Clinical Services, Medical, Patient Flow, as well as relevant Healthcare Departments i.e. Emergency Department, Nursing, Allied Health and more.

Are you a solutions provider in any of the categories below?

• Medical Device & Equipment
• Health IT & CRM Systems
• Patient Experience Management Solutions
• Vendor Neutral Archive Systems

Be sure to check out how you can showcase your solutions to Asia's healthcare leaders by downloading our Sponsorship & Exhibition Guide! 

The healthcare landscape in Asia is experiencing a paradigm shift. Patients are no longer passive recipients of care but active consumers demanding personalised, compassionate, and efficient services. The rise of medical tourism and competition among healthcare providers has intensified the need for differentiation through exceptional patient experiences.

Delivering outstanding patient and visitor experiences is essential for several reasons. Firstly, it fosters patient loyalty and positive word-of-mouth, driving patient acquisition. Secondly, improved experiences contribute to better patient outcomes by reducing stress and anxiety. Thirdly, exceptional patient experiences enhance staff morale and job satisfaction.

Held for the second consecutive year as part of Asia Healthcare Week, Patient & Visitor Experience Asia 2025 offers a unique opportunity for healthcare providers, designers, and service providers to come together and explore innovative strategies to create memorable patient journeys.

The healthcare landscape in Asia is undergoing a dramatic transformation, Fueled by rapid technological advancements and evolving patient needs, the industry stands at a turning point. Cutting-edge innovations are poised to redefine healthcare delivery, making it more efficient, sustainable, and, most importantly, patient-centered.

Beyond Boundaries: Emerging Tech Trends Reshaping Asian Healthcare Delivery delves into the groundbreaking technologies that are revolutionising healthcare across the region. This report unveils how Asia is embracing the future with a focus on several key areas, including:

• Smart Infrastructure: The Foundation of Future Healthcare
• Patient-Centric Tech: Personalising the Healthcare Experience
• Connected Care: Revolutionising Healthcare Through Digital Innovation
• Automated Precision: The Rise of Robotic Healthcare Solutions
• Empowering Caregivers: Technological Advancements in Nursing Practice
• Multidisciplinary Innovation: Advancing Allied Health Through Technology
• Embracing the Future: A New Era of Healthcare in Asia

Discover how these technological advancements are shaping the future of healthcare in Asia. Download the report today!

Choose the Experience that will Solve your Objective

Asia Healthcare Week is the leading show bringing together all healthcare leaders in the primary, community, and consumer health sectors. This is the only gathering in Asia that will unite the front-line healthcare service providers, clinical operations professionals, allied health practitioners, consumer and retail health sectors.

Are you a solutions provider in any of the categories below?

• Medical Device & Equipment
• Health IT & CRM Systems
• Patient Experience Management Solutions
• Vendor Neutral Archive Systems
• Architecture & Engineering Firms
• Healthcare Facility Management & Maintenance 

Be sure to check out how you can showcase your solutions to Asia's largest healthcare gathering by downloading our Sponsorship & Exhibition Guide! 

Are you striving to create a more patient-centric healthcare experience?

Discover how Asian Hospital and Medical Center is enhancing patient and visitor satisfaction.

Download our exclusive presentation to learn how to:

• Empower patients and visitors: Learn how to establish effective channels for feedback and communication.
• Personalise the patient journey: Discover strategies to tailor experiences to individual preferences.
• Leverage technology: Explore innovative solutions to enhance patient and visitor satisfaction.

Don't miss this opportunity to revolutionise your healthcare facility’s patient experience. Download the presentation from Hennesy Miranda, Director, Marketing and Customer Experience & Engagement, Asian Hospital and Medical Center, Philippines

Are you looking to enhance patient satisfaction and drive operational excellence in your healthcare facility?

Download our exclusive presentation and discover how Woodlands Multispecialty Hospital is transforming patient care with data-driven insights.

In this presentation, learn how to:

• Harness the power of patient feedback: Understand the critical role of patient engagement in improving healthcare outcomes.
• Leverage digital tools: Explore innovative ways to conduct patient satisfaction surveys and gather valuable insights.
• Drive quality improvement: Discover how to analyze patient feedback data to identify areas for improvement and implement targeted solutions.

Don't miss this opportunity to elevate your healthcare facility's patient experience. Download the presentation from Arindam Dey Sarkar, DGM – Service Excellence and Hospitality, Woodlands Multispecialty Hospital, India

Asia-Pacific is facing its most pressing healthcare challenge yet, as the region grapples with rapid population ageing, projected to reach one in four persons over 60 years old by 2050. This unprecedented issue threatens the makeup of the labour force, puts pressure on the economy and social security, and will even start a major overhaul of the infrastructure that supports our daily lives. This rapid growth means that many countries have little time to adapt to the consequences of demographic ageing.

From Singapore’s rapidly ageing population to Indonesia’s lack of preventive healthcare, access disparities in India to Japan’s healthcare workforce shortages, this report delves into the intricacies of Asia’s collective healthcare landscape, where regional disparities present both a challenge and an opportunity. Navigating this multifaceted terrain requires a holistic approach, one that emphasises operational efficiency through technologies such as Internet of Things (IoT), modular and flexible healthcare infrastructure, and building a culture of preventive healthcare.

Download our State of Industry Report to learn more about Asia's Healthcare Industry today!

Check out the list of healthcare institutions that will be attending Health Facilities Asia! We have over 50 institutions that have already confirmed their attendance for the event from the likes of Raffles Hospital, Singapore General Hospital, IHH Healthcare, Thomson Hospital Group, Bumrungrad International Hospital, Siloam Hospital, The Medical City and many more.

Hit by the pandemic, healthcare systems strained to support and sustain. To cope, primary health facilities started to delegate, divide and conquer — tapping support from the home care and community health facilities. Three years on from the start of Covid-19, complex challenges remain, including a rise in chronic illnesses, infectious disease outbreaks, and an increasingly aging population. Health services demand isn’t slowing down, and supply still is stretched. Additionally, healthcare systems have to adapt to rising expectations and streamline patient journey to improve operational efficiency and quality of care for patients.

Check out our report on Healthcare Hubs of the Future where we discuss infrastructural design changes to cope with the rising demand of healthcare.

Check out the exciting sessions that took place in our inaugural edition of Asia Healthcare Week which took place on 25 - 26 June 2024. This report summarises the key takeaways from Asia Healthcare Week 2024, the premier healthcare event in Asia. Asia Healthcare Week 2024 convened leaders from various healthcare sectors, including primary care, clinical operations, allied health, and consumer health. The event provided a platform for knowledge sharing, exploring innovations, and fostering collaboration across the healthcare landscape. The report highlights impactful presentations, showcases innovative products and technologies from exhibitors, and emphasises the potential for Asia Healthcare Week to shape the future of healthcare in Asia.

Ahead of Health Facilities Asia, we have put together an infographic that contains the essential project spotlights of healthcare projects that is happening across Asia. Get ahead of the market to understand more about how each project contributes to the healthcare industry and the key challenges each project face. At a glance, healthcare projects are facing the following challenges:

• Operational
• Facility
• Technical
• Space
• Regulatory

Download and read on to find out more!