Beyond the Bedside – Empowering Patients & Transforming Experiences

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Patient & Visitor Experience Speakers

Datuk Dr. Nor Fariza Binti Ngah
Deputy Director General (Research & Technical Support)
Ministry of Health Malaysia

Dr Dilshaad Ali
Group Chief Executive Officer
Hoan My Medical Corporation

Norzaiton Senusi
Chief Executive Officer
UM Specialist Centre (UMSC)

Mor (Jack) Ng
Chief Operating Officer
Thomson Medical Singapore

Weizhen Leong
Co-founder & Chief Medical Officer
Oriental Remedies Group

Jittima Manonai Bartlett
Assistant Director, Head of Patient Experience
Ramathibodi Hospital, Thailand

Mariska Ajeng
Head of Operational & Services
Siloam Hospitals Indonesia

Wallace Wong
Vice President Operations
Bali International Hospital

Rajpal Singh Baldev Singh
Corporate Head of Nursing
Mayapada Healthcare Group

Arindam Dey Sarkar
General Manager Operations
Charnock Hospital Pvt. Ltd

Bruce Leong
Director – Technology and Strategy
Mount Alvernia Hospital

Pongsathorn Piebpien
Head of Health Analytics Team, Information Technology Department
Ramathibodi Hospital, Thailand

Dr. Sylvia Wijaya
Head of Department Patient Relation Management
Mitra Keluarga Kemayoran

Roxannie Alejo
Head - Center for Patient Experience
The Medical City

Anson Ooi
Director of Business Development and International Affairs
Bangkok Hospital Pattaya Thailand

Desmond Mao
Deputy Lead Hospital – Emergency Department & Home Program
Khoo Teck Puat Hospital Singapore

Dr. Ang Yee Gary
Consultant
National Healthcare Group

Dr Wang Zhemin
Deputy Chief Medical Informatics Officer
Alexandra Hospital

Cynthia Tang
Assistant Director, Customer Experience (CX) & Analytics
TMC LIFE SCIENCES BHD

Hennesy Miranda
Director, Marketing and Customer Experience & Engagement
Asian Hospital and Medical Center