Beyond the Bedside – Empowering Patients & Transforming Experiences

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Anson Ooi

Director of Business Development and International Affairs Bangkok Hospital Pattaya Thailand

Patient & Visitor Experience Asia Day 2

9:10 AM Panel Discussion: Preparing for Disease X with Patient-Centric Care

  • Early detection and response systems: Implementing advanced surveillance and diagnostic tools to identify potential outbreaks rapidly 
  • Patient empowerment: Educating the public about disease prevention, symptoms, and seeking care promptly 
  • Flexible healthcare infrastructure: Designing healthcare facilities to accommodate surges in patient volume while maintaining quality care 
  • Strong community partnerships: Collaborating with local organisations to ensure coordinated response and support 
  • Mental health support: Providing psychological services to address the emotional impact of outbreaks on patients and healthcare workers 


Check out the incredible speaker line-up to see who will be joining Anson.

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