Beyond the Bedside – Empowering Patients & Transforming Experiences

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Norzaiton Senusi

Chief Executive Officer UM Specialist Centre (UMSC)

Patient & Visitor Experience Asia Day 1

2:20 PM Intertwining our People and Digital Strategies for a Seamless Site Experience

  • Addressing the gap between digital strategy and on-the-ground execution 
  • Mitigating the impact of nursing shortages and identifying critical areas for digital investment 
  • Balancing technological advancements with human-centered care to ensure optimal patient outcomes 


Check out the incredible speaker line-up to see who will be joining Norzaiton.

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Healthcare

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