Rajpal Singh Baldev Singh

Corporate Head of Nursing Mayapada Healthcare Group

Rajpal Singh Baldev Singh is an accomplished healthcare leader with extensive experience in nursing and hospital management, currently serving as Corporate Head of Nursing at Mayapada Healthcare Group, Jakarta. He specializes in elevating patient care standards through innovative strategies, technology integration, and operational excellence. A Six Sigma Green Belt, Rajpal excels in process improvement and quality assurance. His career spans pivotal roles across IHH Healthcare and other institutions, earning accolades such as the Group CEO Award. With advanced degrees in healthcare management and ongoing PhD studies, Rajpal also contributes as a mentor, educator, and TEDx speaker, inspiring progress in global healthcare.

Patient & Visitor Experience Asia Day 1

11:50 AM ‘What Matters to You?’ A Collaborative Approach to Elevating Patient Experience at Mayapada Healthcare Group

Rajpal Singh, a healthcare leader with extensive experience in nursing and hospital management, explores how fostering collaboration has redefined patient-centered care at Mayapada Healthcare Group. Through the ‘What Matters to You?’ initiative, he illustrates the power of a service-oriented culture, operational excellence, and personalised care to meet evolving patient needs. 

  • Key pillars and lessons from the What Matters to You? programme 
  • Beyond technology: Cultivating a service-oriented mindset 
  • Operational strategies to ensure exceptional patient outcomes 

Check out the incredible speaker line-up to see who will be joining Rajpal Singh.

Download The Latest Agenda

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