Hear from Roxannie Alejo on how The Medical City has improved the patient and visitor experience across its 67 clinics and 5 hospitals for a seamless experience on-site, especially for its internatonal patients and their guests.  

• Identifying and addressing critical pain points for our visitors with patinet journey mapping exercise  
• Providing supportive services for family members and guests, including on-site accommodations and dedicated support programs 
• Driving added value for our patients and visitors to ultimately drive business growth