The Industry's Premier Event Dedicated To Consumer Personalisation

5 - 6 nOVEMBER | Hilton London Olympia Hotel, uk

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Aislinn Mallon

Head of CRM, Engagement The Guardian

Empathetic Connections: Discuss strategies for understanding consumer needs, building trust, and incorporating a human touch in digital interactions to foster loyalty and satisfaction.
Building Data Products: Highlight how customer insights enable businesses to develop valuable data products that drive personalization, improve decision-making, and enhance overall customer experience.
Long-term Relationship Building: Discuss methods for maintaining continuous and evolving relationships with consumers by anticipating future needs and preferences based on data analysis, leading to sustained business success.
Delivering Personalisation Capabilities: Consistent personalisation across all touchpoints to ensure a seamless and engaging customer experience.
How organisations should look to deliver personalisation and data value in the age of privacy-conscious consumers. How respecting privacy builds trust and enables ethical personalisation practices that benefit both the customer and the business.

Check out the incredible speaker line-up to see who will be joining Aislinn.

Address: IQPC Ltd, 129 Wilton Road,
London SW1V 1JZ
Telephone: 44 (0) 207 368 9300
Fax: 44 (0) 207 368 9301
Email: enquire@iqpc.co.uk