Understanding what the customer needs and wants and shaping a personalisation strategy to address this.
Exploring how brands can improve the customer journey through continuous refinement and adaptation to evolving consumer preferences.
How data can inform us in how to personalize experiences, optimize touchpoints, and foster long-term customer relationships for sustained business growth.
Delving into actionable insights and best practices through practical examples, illustrating the effectiveness of personalized approaches in driving engagement and loyalty.
Check out the incredible speaker line-up to see who will be joining Gianfranco.
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