The Industry's Premier Event Dedicated To Consumer Personalisation

5 - 6 nOVEMBER, 2024 | Hilton London Olympia Hotel, uk

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Indul Hassan

Head of Engineering, Digital as a Channel BT

Indul Hassan is the Head of Engineering at BT Group, specializing in Generative AI and Digital and Experience Transformation. He is a leader in integrating advanced AI solutions to enhance customer experiences and operational efficiencies. Renowned for his expertise and innovation, Indul is a prominent figure in the tech community, dedicated to shaping the future of technology.

Main Day 2 - Wednesday 6th November

1:10 PM Driving Growth Through Digital and Experience Transformation

Personalised Digital Experiences: Leveraging AI and changing search behaviors to tailor customer acquisition strategies.
AI-Driven Customer Engagement: Utilizing chatbots and AI tools for real-time, personalized interactions across digital channels.
Data-Driven Growth Hacking: Implementing data analytics to create highly targeted and effective marketing campaigns.
Lifecycle Personalization: Enhancing customer satisfaction and loyalty with personalized experiences at every stage of the customer journey.
Continuous Feedback Adaptation: Refining personalization strategies based on customer feedback to improve overall digital experiences.

Check out the incredible speaker line-up to see who will be joining Indul.

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