Jad Freiha

Head of Analytics and Insights Sweaty Betty

Marketing & analytics expert with a strong background in driving growth for multinational organisations and startups. Bringing 15 years of experience in analytics, growth marketing and brand communication. Specialised in turning data-driven initiatives into a competitive advantage.

Main Day 2 - Wednesday 6th November

4:25 PM Values-Based Personalisation: Leveraging Customer Feedback and AI for Enhanced Engagement

  • Collecting and Labeling Feedback: Gather and categorize customer feedback to understand their values and preferences, integrating this data with AI for deeper insights.
  • AI-Driven Segmentation: Use AI to quantify psychological values and segment customers, creating personalized offers and engaging content that resonate with different groups.
  • Experimenting with Personalization: Implement A/B and multivariate testing to refine personalization strategies, continuously improving based on results and evolving customer preferences.
  • Applying Martech Systems: Integrate martech tools to streamline personalization efforts, maximizing ROI through data-driven and automated marketing strategies.

Check out the incredible speaker line-up to see who will be joining Jad.

Download The Latest Agenda