In this presentation from Queensland Healthcare Week 2018, Belinda Berg, Director Service Improvement at Mackay Hospital and Health Service, explores:

• Key guidelines for structuring a major improvement project and using improvement methodology to service improvement unit, with the learnings applicable to any major change management program
• How Mackay HHS is working through the phases and pitfalls of cultural shifts and selecting and integrating eHealth solutions like iEMR to assist with patient flow
• Change must be driven by your leaders – Necessity for leadership’s commitment to culture improvement

In this presentation from Queensland Healthcare Week 2018, Cameron Ballantine, Chief Information Officer at Metro South Health, explores: 

• Managing the transition to a fully digital environment by regularly consulting local clinicians, creating an extensive change champion network and establishing a comprehensive governance structure to increase visibility right across the organisation and health service
• Measures for success, including improvements in stakeholder experiences, digital literacy and culture and reduced variation in care processes
• Organisational readiness – The impactful role of leaders, culture and ICT and electrical infrastructure to support digital implementation and transformation

In this presentation from Queensland Healthcare Week 2018, Judy Morton, Executive Director Nursing & Midwifery at Townsville Hospital and Health Service and Sari Holland, Midwifery Unit Manager at Townsville Hospital and Health Service, explores:

• Staff-centric – It should be about enabling clinicians to work more effectively for patients
• Stakeholder management – The difficulty and compassion of meeting somewhere in the middle when you have a high level of competing opinions and expectations
• Change management initiatives to disrupt clinicians’ natural habits as they enter the new digital environment and experience new models of care
• Procurement and resourcing decision making processes to manage high costs associated with retrofitting

In this presentation from Queensland Healthcare Week 2018, Michael Campbell, Senior Director of Facilities & Capital Infrastructure at Queensland Children’s Hospital, explores: 

• Using digital twins to accurately model the performance and adjust the functioning and operation of the advanced tri-generation energy plant
• Reducing the carbon footprint of major healthcare and research buildings in Brisbane through tri-gen operations
• Deploying digital ePlan solutions for building plans as well as completing advanced forward planning of state-wide healthcare facilities and infrastructure to deliver care close to local communities

In this presentation Jonathan Hirst, Project Director at Logan Hospital, explores how to:

• Develop strategy and contingency planning to deliver the project sequences with minimal disruption
• Drive strong stakeholder engagement to ensure smooth operations, a shared vision and create meaningful relationships between builders, clinicians and end users
• Put the practicalities front of mind when developing in a live hospital environment
• Use regular feedback loops to monitor the stakeholders and their readiness to adopt change