26 - 28 November, 2018
Le Méridien Dubai Hotel & Conference Centre, Dubai, United Arab Emirates
Le Méridien Dubai Hotel & Conference Centre, Dubai, United Arab Emirates
Conference Day One: Monday, 26 November 2018
9:30 am - 9:45 am Chairman Opening
DESIGN THINKING AND INNOVATION IN FORGING THE WAY TO EXCELLENCE
9:45 am - 10:15 am The corporate happiness platform
Huda Majed Rashed Al Abbar Al Falasi
Senior Manager – Happiness, DubaiSilicon Oasis Authority
10:15 am - 10:45 am REGIONAL TRAILBLAZERS: Service excellence – it’s about the mindset! Exclusive insights into Dubai Police’s 7 stars project
Zainab Hassan Ismail Ali Ahli,s
Prime ExecutiveDubai Police
10:45 am - 11:15 am Man, machine and workplace happiness: How AI is transforming the workplace
- Beating the Sunday blues: How AI an help your colleagues love Sunday again
- Detecting workplace happiness and reshaping employee experience through AI
- How AI and humans can co-exist harmoniously
Ali Khaled Alhashmi
Senior Vice President & Head of Human Resources & Centre of Excellence GroupUnion National Bank
11:15 am - 11:45 am SPEED NETWORKING - Swap business cards and break the ice with fellow participants
11:45 am - 12:15 pm INSPIRATION TALK: Two heads are better than one: Who is the other head?
The talk will be addressing future plans for innovation and support
Dr. Zain Tahboub
Chief Advisor, Director of Excellence and InnovationDubai Aviation Engineering Projects
12:15 pm - 12:45 pm INNOVATION CHAMPIONS PANEL Breaking silos, changing mind-sets: The key to building an innovation culture
Speakers:
Dr. Zain Tahboub Chief Advisor, Director of Excellence and Innovation Dubai Aviation Engineering Projects
Ali Khaled Alhashmi Senior Vice President & Head of Human Resources & Centre of Excellence Group Union National Bank
Dr. James Kelley Subject-matter expert and facilitator United Arab Emirates University
Xavier Halbi Project lead Radisson Blu Hotels
Dr. Zain Tahboub Chief Advisor, Director of Excellence and Innovation Dubai Aviation Engineering Projects
Ali Khaled Alhashmi Senior Vice President & Head of Human Resources & Centre of Excellence Group Union National Bank
Dr. James Kelley Subject-matter expert and facilitator United Arab Emirates University
Xavier Halbi Project lead Radisson Blu Hotels
- Debating the biggest internal barriers to achieving your innovation and customer goals
- Re-engineering processes to support an innovation agenda
- Creating innovation frameworks to unlock creativity and enhance service
- How to increase employee engagement with your innovation programmes
Panellists:
Dr. Zain Tahboub
Chief Advisor, Director of Excellence and InnovationDubai Aviation Engineering Projects
Ali Khaled Alhashmi
Senior Vice President & Head of Human Resources & Centre of Excellence GroupUnion National Bank
